Progress MOVEit Support - Extended Service - 1 Year - Service Bdl Non Prod
SKU: 11946672498

Progress MOVEit Support - Extended Service - 1 Year - Service Bdl Non Prod

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Description

Progress MOVEit Support - Extended Service - 1 Year - Service Bdl Non ProdThis description presents Progress MOVEit Support Extended Service for a full 12 month term, designed to safeguard your MOVEit investment and optimize reliability across both production and non production environments. The extended service delivers enterprise grade protection, rapid access to expert assistance, and a structured pathway to maintain peak performance even during complex deployments. With a focus on safeguarding critical data transfers,

This description presents Progress MOVEit Support Extended Service for a full 12-month term, designed to safeguard your MOVEit investment and optimize reliability across both production and non-production environments. The extended service delivers enterprise-grade protection, rapid access to expert assistance, and a structured pathway to maintain peak performance even during complex deployments. With a focus on safeguarding critical data transfers, this plan helps organizations minimize downtime and maximize the value of their MOVEit investments by offering comprehensive coverage, proactive guidance, and dependable escalation processes. Whether you are running production workloads or supporting development, testing, and staging environments, this extended service ensures you have a trusted partner ready to assist at the moment you need it most.

  • One-year extended coverage for Progress MOVEit: This service provides a complete 12-month period of enhanced support, designed to protect your MOVEit deployment, extend the life of your investment, and sustain high levels of uptime and efficiency across your environments. The extended term helps organizations align support with budgeting cycles and long-term project roadmaps, ensuring steady performance and predictable maintenance windows.
  • 24/7 access to phone-based technical support with a 2-business-hour response target: Regardless of the time zone or business hour constraints, you can reach a skilled MOVEit expert by phone. The service emphasizes timely issue resolution with a defined response window, helping to minimize downtime, accelerate recovery, and keep critical file transfer operations on track. This rapid response is tailored to urgent incidents and high-priority scenarios where every minute matters.
  • Coverage tailored for non-production (Non Prod) environments: In addition to production workflows, this extended service explicitly includes non-production environments—testing, staging, and development instances—so teams can troubleshoot, validate changes, and experiment with confidence. This helps reduce risk when introducing updates, new configurations, or security enhancements before deployment to production.
  • Technical protection that enhances reliability and precision: The service offers guidance and support designed to stabilize configurations, optimize MOVEit deployments, and prevent common failure modes. By leveraging expert insights, you can achieve more reliable data transfers, consistent results, and improved performance across complex integrations and large-scale workflows.
  • Simple activation, predictable renewal, and clear escalation paths: The extended service is structured to integrate smoothly with your existing vendor relationships. Activation is straightforward, renewal terms are transparent, and escalation processes are well-defined to ensure that your most critical issues are elevated to senior engineers when needed for faster, definitive resolution.

Technical Details of Progress MOVEit Support - Extended Service - 1 Year - Service Bdl Non Prod

  • Service type: Extended Support for Progress MOVEit, providing year-long coverage that complements standard support offerings and augments reliability and performance across environments.
  • Coverage duration: 1 year per contract, with renewal options to extend the protection and align with future MOVEit deployments and upgrade cycles.
  • Support availability: 24x7 phone support access, ensuring you can contact a MOVEit specialist whenever issues arise, regardless of business hours or regional time differences.
  • Response time: Targeted 2 business hours for phone-based incidents, enabling rapid triage, prioritization, and swift progression toward issue resolution.
  • Primary contact channel: Phone support for urgent matters, complemented by documented escalation paths to senior engineers when deeper expertise is required.
  • Environments covered: Non-production environments included in scope, allowing testing, staging, and development workloads to benefit from the same level of protection as production.
  • Key benefits: Increased reliability, investment protection, faster issue resolution, and a more predictable maintenance cadence for MOVEit deployments.

How to install Progress MOVEit Support - Extended Service

Activating Progress MOVEit Support Extended Service is a straightforward process designed to integrate with your existing MOVEit ecosystem. Follow these practical steps to ensure a smooth onboarding and immediate access to expert assistance when you need it most:

  • Step 1: Gather essential service identifiers and purchase details, including your MOVEit product version, deployment scope, and the intended activation date for the extended coverage. Having this information ready streamlines the activation process and reduces delays.
  • Step 2: Confirm the environments to be covered by the extended service, specifying which MOVEit instances are in production and which are in non-production (Non Prod) environments. This helps establish accurate service boundaries and ensures appropriate support coverage across all workloads.
  • Step 3: Coordinate with your account representative or the MOVEit support portal to initiate activation of the 1-year Extended Service. Provide contact details, preferred communication channels, and any emergency contacts to guarantee that the service can respond quickly when needed.
  • Step 4: Define escalation procedures and notification preferences. Establish who should be contacted for high-priority incidents, how updates will be delivered, and how to initiate a rapid escalation if the incident requires senior engineering involvement.
  • Step 5: Validate the activation by performing a quick health check of MOVEit components, verifying accessibility to the support line, and confirming that the 2-hour response target is set up in your incident workflows.
  • Step 6: Document the service start date, renewal cadence, and any required training or knowledge transfer for your internal team. Ensure that stakeholders understand how to engage the extended service and what to expect from the support experience.

Frequently asked questions

  • Q: What does Progress MOVEit Support Extended Service include? A: It provides a year-long, 24x7 phone-based support option with a defined 2-business-hour response target, specifically including coverage for non-production environments to support testing and development work, along with guidance to improve deployment reliability and performance.
  • Q: How long does the coverage last? A: The coverage lasts for 12 months from the activation date of the Extended Service, with renewal options available to extend protection as your MOVEit deployment evolves.
  • Q: What environments are covered? A: The service explicitly includes non-production environments (Non Prod) in its scope, while production environments benefit from the same value proposition through enhanced support and faster issue resolution when needed. The arrangement ensures testing and development activities receive essential protection.
  • Q: How do I contact support? A: You can contact MOVEit support via the telephone channel outlined in your service contract. The 24x7 access ensures that urgent issues have a direct line to a qualified MOVEit engineer, with escalation paths in place for faster resolution when required.
  • Q: What is the typical response time? A: The service targets a 2-business-hour response for phone-based incidents, enabling timely triage, prioritization, and progress toward resolution for critical MOVEit issues.
  • Q: Is this service renewable? A: Yes. The Extended Service is offered on a 1-year term, with renewal options to continue protection as your MOVEit environment grows or changes, ensuring ongoing reliability and investment protection.
Shipping Notes
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  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 11946672498

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4.3 ★★★★★
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Verified Purchase
Susan K.
Lowell, US
★★★★★ 3
Very disappointed
Style: 20V String Trimmer Kit
This is my second black and decker weed eater. Very disappointed. The first is at least 10 years old and was more powerful. The only reason I replaced it was because it stopped feeding. The BD people told me they didn’t make parts for it anymore. I’ll not buy another. Not as powerful and the battery lasts maybe 15 minutes.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 10, 2026
J
Verified Purchase
JR1962
Chelsea, US
★★★★★ 5
FAST. Powerful. Easy to use.
Size: 8" Edger New
WOW! I bought a new house a couple of months ago, and the landscaping company overlapped the edge of the driveway with the sod. I've bee trying to trim it back with my string trimmer, but the results were less than desirable. I got my new edger today, and I am astonished at the results! ruler straight edging, 2 1/2" deep and 1/4" wide. PERFECT! . . . and the whole front yard took less than 10 minutes! The edger is very powerful - it easily cut through the sod, deep into the dirt underneath leaving a nice clean edge. My neighbor has a lawncare company, and he was watching me. He came over and said he was going to get one for his jobs, as it is much faster and easier to use.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on July 21, 2025
A
Verified Purchase
Abby L
Phoenix, US
★★★★★ 5
Easy to edge with
Size: 8" Edger New
This works great to edge an overgrown area like sidewalk and driveway. Super effective and easy to use.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 18, 2026
M
Verified Purchase
M. M. Bowden
Boise, US
★★★★★ 5
GREAT 80v edger (but Kobalt users beware)
Size: 8" Edger Gen1, Size: 8" Edger Gen1
This Greenworks 80v edger is fantastic. I was surprised at how sturdy and rigid the shaft is - much more so than the very much more expensive Stihl Brushcutter I used for years. I like the adjustability of the blade depth and the power is impressive. You will get more run time with higher amp batteries - I have both 2.0 and 2.5 amp batteries, but if you have multiple batteries and chargers (from acquiring multiple tools) you will never be waiting for a battery to charge. If you have only purchased Greenworks tools, then you are golden. BUT HERE IS THE RUB IF YOU, LIKE ME, THOUGHT THEY WERE STRAIGHT-ACROSS COMPATIBLE WITH THE SAME LINE OF TOOLS THEY MANUFACTURED FOR LOWE'S UNDER THE KOBALT MONIKER AND BLUE COLOR, AS DIFFERENTIATED FROM THEIR STANDARD BRIGHT GREEN. One of the reasons I went ahead and committed to buying the Kobalt line of 80v yard tools was because Greenworks made them and I figured that it would be a long-lasting and stable design platform, being the same 80v system across two different brands. Then Lowe's dropped the 80v line. I was able to get a few more of their tools for great clearance prices and looked forward to switching over to the complete line of Greenworks 80v tools. was very happy to be able to order their edger because it's the exact same power system - just that all of my gear is Kobalt blue. AND HERE IS THE DEAL WITH THAT: They are different. The Kobalt 80v battery will not fit/slide into the Greenworks 80v battery compartment/housing (*as manufactured). - I guess I shouldn't have been surprised - and it could have been Lowe's that required that the stuff made for them specifically would be incompatible. But since it's the same power system, I wondered what the difference was and if I could work-around their obstructionist corporate bs. What I discovered was that the battery compartment on the tools have two long molded channel-guides (male) that match the two long molded (female) channels in the batteries. The vertical placement of the bottom 'rail' in the tool/compartment is positioned in a slightly different spot between the Kobalt and Greenworks 'brands'. But this actually works, because I just used a hand chisel and removed the 'bottom' rail from the Greenworks tool/edger. WA-LA - EUREKA!!! It worked great! It's a great fit, the top rail is more than enough to hold the battery stably in position and the 'lock' mechanism functions perfectly! I am looking forward to buying more tools in the Greenworks 80 volt line without having to replace all of the Kobalt tools I already paid for AND ESPECIALLY the rediculously expensive batteries...
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Reviewed in the United States on December 29, 2021
R
Verified Purchase
Ryan
Grantham, US
★★★★★ 4
Great product that makes edging very fast
Size: 8" Edger New
Edging was quite a job because I had to do it with a hand tool. I have quite a few Greenwork tools, so I decided to purchase the edger. It works great and I am in general happy with it. The three downsides for me are that tool is quite heavy when it also has the battery in it, that the metal blade decreases in size rapidly because of the friction when edging near concrete, and that the wheel is in such a position that I have to bend substantially while the blade does not edge deep enough so that I have to lean the tool on the metal strip at the bottom of the tool.
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Reviewed in the United States on August 17, 2025

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